by cookedwithdrew from kraken on the wrong network
Kraken can't pull it back: crypto withdrawals are not reversible once sent on the blockchain. Where it landed decides the rest. On your own 0x wallet, on a different EVM chain, it is at the same address on that chain. At another exchange, only that exchange's support can look.
first, check the status
Find the withdrawal in your activity tab. Still Initiated? Cancel it. In Pending you may still be able to. Once it's broadcast to the blockchain, it can't be cancelled; take its TxID and look it up on the explorer for the network you picked.
your own wallet, another evm chain
Say you sent USDC to your MetaMask address on Base when you meant Arbitrum. Your address is the same on every EVM chain, so MetaMask files this under recoverable: the funds are there. Switch the wallet to the chain you sent on and they show. From there you can bridge them where you meant them to go.
evm and non-evm crossed
An 0x address on a Solana network, or a Solana address on an EVM one, is a different case. MetaMask says the tokens are likely gone for good, because an address on one kind of network does not match any address on the other.
sent to another exchange
Contact that exchange's support with the TxID. Kraken sends you there. Whether it can recover a deposit on a network it does not support is up to that exchange.
If the other side sent it back and it hasn't shown up, contact Kraken support: returned withdrawals land in Kraken's withdrawal wallets and are credited by hand.
the other way: into kraken on the wrong network
Here Kraken has a recovery process, through its support team:
- Send support the TxID, plus the coin and amount, the deposit address and the time.
- If the tag or memo is missing or wrong: the network fee.
- For a token Kraken doesn't support, on a network it does: $200.
- For a token Kraken doesn't list, on a network it doesn't support: $500, and Kraken calls it one of the hardest to recover.
- Kraken lets you know the fee before it starts and says not every deposit can be recovered.
nobody real DMs you about it
Ignore anyone who messages you offering to recover your funds. MetaMask says it will never message you or ask for your recovery phrase, and anyone who does is a scammer. Go through the exchange's own support, from its own site.
Next time, the network check is on withdraw from kraken to a wallet, and the same checks for any exchange are on sending crypto from an exchange to your own wallet.
People also ask
How do I withdraw from Kraken to my wallet?
Add and confirm the address first, then pick the network your wallet receives on. A memo or tag only if the receiving side shows one. The fee and minimum depend on the network; the final fee shows when you confirm.
the full answerHow do I send crypto from an exchange to my own wallet?
Copy the address from the wallet's receive screen and pick the network the wallet showed you, not the cheapest one. A memo is only for a receiving side that asks for one. Send a small amount first, then the rest.
the full answerHow do I get crypto from an exchange onto Solana, Hyperliquid or Robinhood Chain?
Buy on the exchange, withdraw to your own wallet on the network your next stop uses, then trade there. SOL on Solana for Axiom, Photon or Jupiter. USDC on Arbitrum for Hyperliquid, unless the exchange sends there directly. ETH on Ethereum, then bridged, for Robinhood Chain.
How we know: every number on this page
8 sources
- crypto withdrawals are not reversible once sent; a withdrawal to another exchange goes to that exchange's support; returned withdrawals are recovered manually by Kraken support not · source2026-09-26
- a withdrawal in Initiated can be cancelled, sometimes in Pending, not once broadcast Initiated · source2026-09-26
- Kraken's deposit recovery: contact support with the TxID, coin, amount, deposit address and time; not every deposit can be recovered; fees are told up front TxID · source2026-09-26
- Kraken's recovery fee table: deposit not credited, free; missing or incorrect tag or memo, network fee; deposit to hot wallet, network fee; unsupported tokens on supported networks, $200; unlisted assets on unsupported networks, $500; fees can change with complexity $200 · source2026-09-26
- funds on the wrong EVM network are at the same address on that network: switch the wallet to it, then bridge recoverable · source2026-09-26
- a send across EVM and non-EVM addresses most likely went to an address nobody holds likely · source2026-09-26
- a real recovery never starts with a DM or a request for your recovery phrase scammer · source2026-09-26
- Kraken lists no Hyperliquid network for USDC, and Hyperliquid names Arbitrum as the common route when an exchange does not support Hyperliquid directly Arbitrum · source2026-09-26
next
- How do I withdraw from Kraken to my wallet?Add and confirm the address first, then pick the network your wallet receives on: Solana for a Phantom Solana address, and for an 0x address the EVM chain you mean to use it on.
- How do I send crypto from an exchange to my own wallet?Copy the address from your wallet's receive screen, pick the network the wallet showed you for it, send a small amount first, then the rest.
- How do I buy crypto on Kraken?Two routes: Buy with a Visa or Mastercard card, Apple Pay or Google Pay, or a bank transfer into your cash balance and a Buy with that.
- Which chain do I pick to withdraw from Bybit to my wallet?Pick the chain your wallet receives on: SOL for a Phantom Solana address, and for an 0x address the EVM chain you mean to use it on.