by cooked exchanges error updated 2026-09-26 checked 6d ago

sent from coinbase on the wrong network

Coinbase can't pull it back: on-chain sends are irreversible and it can't recover funds sent on the wrong network. Where it landed decides the rest. On your own 0x wallet, on a different EVM chain, it is at the same address on that chain. At another exchange, only that exchange's support can look.

first, find where it went

Open the send from the asset page or your transactions, then View on block explorer. The receiving address and the network there are the facts; the rest of this page sorts by them.

your own wallet, another evm chain

Say you sent USDC to your MetaMask address on Base when you meant Arbitrum. Your address is the same on every EVM chain, so MetaMask files this under recoverable: the funds are there. Switch the wallet to the chain you sent on and they show. From there you can bridge them where you meant them to go.

evm and non-evm crossed

An 0x address on a Solana network, or a Solana address on an EVM one, is a different situation. MetaMask says the tokens are probably gone permanently, because an address on one network type does not match any address on the other.

sent to another exchange, or someone else

Another exchange: contact its support with the transaction hash. Coinbase says a send that left without a tag or memo the other side needed is for the receiving side to sort out.

Someone else's address: Coinbase's advice is to ask the owner to send it back. If you don't know who owns it, it's gone.

the other way: into coinbase on the wrong network

Coinbase's recovery service can return some unsupported assets sent to a Coinbase address, to a self-custody wallet you connect. It only works for certain assets and networks, and Coinbase says a wrong network may affect eligibility; its tool tells you with an error.

Have the transaction ID, the Coinbase address you sent to, and the network.
On a web browser (not the app), open Coinbase's Asset recovery page and Continue.
Pick the network, enter the transaction ID and the address.
Connect your self-custody wallet. If your Coinbase allowlist is on, that address has to be on it.
Review the fees and Continue.

A recovery worth more than $100 pays 5% of the amount above $100, plus network fees taken from your Ethereum balance. Coinbase says it isn't liable for losses from the service. If the funds don't show, check which wallet you connected: signing in there by email or phone creates a new Base App address rather than opening your existing one.

A deposit into Coinbase with a wrong tag or memo is a separate case: reach out to Coinbase support and give them the transaction hash. It says it might be able to help.

Coinbase's Recover unsupported crypto help article at Asset recovery service: recoveries over $100 pay 5% on the amount above $100, plus network fees taken from your Ethereum balance.

nobody real DMs you about it

Ignore anyone who messages you offering to recover your funds. MetaMask says it will never message you or ask for your recovery phrase, and anyone who does is a scammer. Go through the exchange's own support, from its own site.

Next time, the network check is on send from coinbase to a wallet, and the same checks for any exchange are on sending crypto from an exchange to your own wallet.

How we know: every number on this page

9 sources

on-chain sends are irreversible; Coinbase can't retrieve funds sent to a wrong address or on a wrong network irreversible · source2026-09-26
the send's status screen links to the block explorer View · source2026-09-26
a send to a wrong address is final; ask the recipient to return it; an unknown owner means no recovery wrong · source2026-09-26
a send out of Coinbase missing a needed tag or memo is for the receiving wallet or exchange; a wrong tag on a deposit into Coinbase goes to Coinbase support with the transaction hash transaction · source2026-09-26
Coinbase's asset recovery service returns certain unsupported assets sent to a Coinbase address to a self-custodial wallet; web only; needs the transaction ID, the Coinbase address, the network and a self-custodial wallet; only certain assets and networks; a wrong network may affect eligibility; recovered funds go to the wallet you connect, and signing in there by email or phone makes a new Base App address self-custodial · source2026-09-26
recoveries over $100 pay a 5% fee on the amount above $100, plus network fees taken from the Ethereum balance; Coinbase isn't liable for losses from the service $100 · source2026-09-26
funds on the wrong EVM network are at the same address on that network: switch the wallet to it, then bridge; a send across EVM and non-EVM addresses is likely gone recoverable · source2026-09-26
a real recovery never starts with a DM or a request for your recovery phrase scammer · source2026-09-26
Hyperliquid names Arbitrum as the common route for USDC when an exchange does not support Hyperliquid directly Arbitrum · source2026-09-26